The import put things in the wrong place

Undo the import, fix the matches on the review screen and run it again.

For businesses

  1. Open More › Import clients, dogs and team and tap Undo this import (it’s there for 24 hours). Everything it added is removed.
  2. Add the file again. On Match columns, change what any column matches, or choose Don’t import.
  3. Check dates: PackDay reads Australian day-first dates. US-style files are detected, but check a few rows.
  4. Duplicates are matched on mobile number and dog name, so importing twice won’t create copies.

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